HUB
#EveryCustomerEveryTime

Welcome to the Spiked Indirect Page!


Partners/Managers/Mobile Experts; Thank you for checking out our HUB page with all of the resources we could gather into one place! We hope you find this helpful, and impactful towards your success! If there's an item you'd like to see added here; please email Tom and/ Jeff at Tom@spikedholdings.com or Jeff.reese@spikedholdings.com

Uncarrier Academy Prepaid

Go here to access your training profile and complete required trainings. Make sure you're not falling behind on your courses!

Assurant Portal

Go here to process warranty services for customers, return DOA/Cracked Box Inventory, etc.

Metro Merchandising Portal

Go here to view the latest requirements around how your store should look and feel. Commonly known as MVP.

NTID|Email Form

Go here to create/modify NTID/Email profiles. This helps you create, modify, or deactivate.


HelpDesk Support (IT)

Go here to request help on any tech related help you need. Spiked Wireless does NOT control your QPay, or Thin Client devices.

Trainee Profile Unlock

Go here to unlock profiles that are in "Trainee" mode in RTPOS. You will also use this form to unlock your profile if you've gone past due.

Metro Uniform/NameTags

Go here to order you or your team new uniform shirts and nametags. If you've never used this before, you'll need your door code to set it up.

Phone Inventory Request

Owners ONLY: If there's an item available that you aren't seeing in store and want us to pick it up; Fill out this form.

Indirect Suggestion/Comments

Want to add feedback? Use this link to offer feedback anonymously. If an issue is pressing, connect with Matt Madrigal at matt@spikedholdings.com